Question: How long established is your company?
Answer:
X-On Electronics was first established in the mid 1980’s to better service the needs and growing demands for the industrial and professional users of electronics components.
Question: Are you a fully owned Australian company, or are you a subsidiary of an overseas company?
Answer:
X-On Electronics is a privately owned Australian company. ABN 18 374 637 628.
Question: Where are your offices?
Answer:
X-On’s Company Head Quarters and warehouse is situated in Perth, with sales offices located throughout Australia; please visit the contacts page for details.
Question: What are your hours of business?
Answer:
Our offices are open from 8:30 to 5:30 Mon to Fri.
Can I visit your premises?
Answer:
Yes you can, but stress that X-On is not a retail/shop business, as such our goods are not on display and access to the secured warehouse is restricted. X-On’s focus and specialization is in the wholesale supply of electronic parts to industrial users.
Question: I am not a company, rather an individual retail customer who needs a part you sell. Can I buy it from you?
Answer:
Yes you can simply place your order on line and your goods will be sent to you. Unfortunately, you can not come in to browse our goods, other than on the internet, as we are not a retail shop and access to the warehouse is restricted. Picking up your parts can be done, but please contact us first.
Question: If i pick up my goods, will I still get charged a handling fee?
Answer:
Yes, if your order is under $200 (ex GST). You will still get charged a packaging & handling fee as this covers all handling expenses not just freight.